Access DTEN’s one-stop-shop for all your video conferencing solutions and collaboration needs.
Predictable, Low Costs
Deploy your DTEN rooms and workspace solutions without the large initial investment, saving budget for other IT projects.
Make Each Room Meeting Ready
As IT video enables more meeting rooms and new workspaces, they need scalable, affordable solutions with easy deployment and remote management.
DTEN as a Service
Enjoy a scalable, easy to deploy world-class communications and collaboration experience with a range of subscription options, available with DTEN as a Service.
Worry-free IT
Each plan includes DTEN Orbit services platform for maximum deployment and management flexibility, coupled with enhanced customer support and extended warranty.
Easy Procurement
DTEN video conferencing devices combined with supporting services you need in a single invoice for easy procurement and OpEx revenue recognition.
Simple Technology Upgrades
Upgrade your DTEN device as frequently as every three years to stay current with the latest collaboration technology from DTEN.
Extended Warranty for the Term of the Subscription
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Advance Parts Replacement¹
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Product Trainings
Recorded
Recorded
Live DTEN Instructor-led
Support Hours
During Standard Business Hours
During Standard Business Hours
24/5
Support Reponse Time
24 Hrs
24 Hrs
6 Hrs
Support Channel(s)
Email
Email
Email / Chat
Customer Success Manager
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Pool
Regular Service Check-in
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Monthly
Executive Business Reviews
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Remote
Personalized service plans available for large deployments 1 Currently available in only to US and select EU customers * Plus the remainder of the limited warranty period