DTEN as a Service

The Essential IT Subscription Service

Video Conferencing Solutions

Access DTEN’s one-stop-shop for all your video conferencing solutions and collaboration needs.

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Predictable, Low Costs

Deploy your DTEN rooms and workspace solutions without the large initial investment, saving budget for other IT projects.

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Make Each Room Meeting Ready

As IT video enables more meeting rooms and new workspaces, they need scalable, affordable solutions with easy deployment and remote management.

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DTEN as a Service

Enjoy a scalable, easy to deploy world-class communications and collaboration experience with a range of subscription options, available with DTEN as a Service.

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Worry-free IT

Each plan includes DTEN Orbit services platform for maximum deployment and management flexibility, coupled with enhanced customer support and extended warranty.

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Easy Procurement

DTEN video conferencing devices combined with supporting services you need in a single invoice for easy procurement and OpEx revenue recognition.

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Simple Technology Upgrades

Upgrade your DTEN device as frequently as every three years to stay current with the latest collaboration technology from DTEN.

As Simple as 1 - 2 - 3

  • 1
    Select Your DTEN Solution
  • 2
    Select Your Service Plan
  • 3
    Select Your Subscription Term
DTEN D7

DTEN D7

All-in-One Solution for Zoom Rooms

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DTEN ME Pro

DTEN ME Pro

All-in-One Desktop Solution

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DTEN GO with Mate

DTEN GO with Mate

Collaborative Touch Solution for Any Display

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DTEN ON

DTEN ON

Dedicated Appliance for Zoom rooms

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DTEN ME

DTEN ME

Personal Collaboration Device

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Plans

1 Yr Good Deal

  • orbit Explore DTEN Solutions
  • orbit Worry-free IT
  • orbit Experience Easy Solution Management
  • orbit No Long-term Commitment
  • orbit Op-ex Purchase

2 Yr Most Flexible

  • orbit Explore DTEN Solutions
  • orbit Worry-free IT
  • orbit Experience Easy Solution Management
  • orbit No Long-term Commitment
  • orbit Op-ex Purchase
  • orbit Annual Billing for Financial Flexibility
  • orbit Extended Warranty

3 Yr Best Value

  • orbit Explore DTEN Solutions
  • orbit Worry-free IT
  • orbit Experience Easy Solution Management
  • orbit No Long-term Commitment
  • orbit Op-ex Purchase
  • orbit Annual Billing for Financial Flexibility
  • orbit Extended Warranty
  • orbit Solution Ownership
  • orbit Eligible for Solutions Upgrade Program
  • orbit Lowest Total Cost of Ownership

Orbit Service & Support Plans

Basic

Included FREE with ALL DTEN Services*

Plus

Pro¹

Plans FREE Paid Paid
Device Manufacturer Warranty icon icon icon
Remote Device Update and System Status Monitoring icon icon icon
Remote Device Repair and Management Unlimited Features icon icon
Extended Warranty for the Term of the Subscription - icon icon
Advance Parts Replacement¹ - icon icon
Product Trainings Recorded Recorded Live DTEN Instructor-led
Support Hours During Standard Business Hours During Standard Business Hours 24/5
Support Reponse Time 24 Hrs 24 Hrs 6 Hrs
Support Channel(s) Email Email Email / Chat
Customer Success Manager - - Pool
Regular Service Check-in - - Monthly
Executive Business Reviews - - Remote

Personalized service plans available for large deployments 1 Currently available in only to US and select EU customers * Plus the remainder of the limited warranty period

Terms and Conditions

Schedule Your Free Demo Today

Schedule a Demo