Video Conferencing Solutions
Access DTEN’s one-stop-shop for all your video conferencing solutions and collaboration needs.
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Predictable, Low Costs
Deploy your DTEN rooms and workspace solutions without the large initial investment, saving budget for other IT projects.
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Make Each Room Meeting Ready
As IT video enables more meeting rooms and new workspaces, they need scalable, affordable solutions with easy deployment and remote management.
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DTEN as a Service
Enjoy a scalable, easy to deploy world-class communications and collaboration experience with a range of subscription options, available with DTEN as a Service.
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Worry-free IT
Each plan includes DTEN Orbit services platform for maximum deployment and management flexibility, coupled with enhanced customer support and extended warranty.
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Easy Procurement
DTEN video conferencing devices combined with supporting services you need in a single invoice for easy procurement and OpEx revenue recognition.
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Simple Technology Upgrades
Upgrade your DTEN device as frequently as every three years to stay current with the latest collaboration technology from DTEN.
As Simple as 1 - 2 - 3
- 1Select Your DTEN Solution
- 2Select Your Service Plan
- 3Select Your Subscription Term
Plans
1 Yr Good Deal
Explore DTEN Solutions
Worry-free IT
Experience Easy Solution Management
No Long-term Commitment
Op-ex Purchase
2 Yr Most Flexible
Explore DTEN Solutions
Worry-free IT
Experience Easy Solution Management
No Long-term Commitment
Op-ex Purchase
Annual Billing for Financial Flexibility
Extended Warranty
3 Yr Best Value
Explore DTEN Solutions
Worry-free IT
Experience Easy Solution Management
No Long-term Commitment
Op-ex Purchase
Annual Billing for Financial Flexibility
Extended Warranty
Solution Ownership
Eligible for Solutions Upgrade Program
Lowest Total Cost of Ownership
Orbit Service & Support Plans
BasicIncluded FREE with ALL DTEN Services* |
Pro¹ |
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Plans | FREE | Paid | |
Device Manufacturer Warranty | ![]() |
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Remote Device Update and System Status Monitoring | ![]() |
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Remote Device Repair and Management | Unlimited Features | ![]() |
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Extended Warranty for the Term of the Subscription | - | ![]() |
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Advance Parts Replacement¹ | - | ![]() |
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Product Trainings | Recorded | Recorded | |
Support Hours (Excluding Major Holidays) | 24/5 | 24/5 | |
Service Level Objectives | 4 Hrs | 2 Hrs | |
Customer Success Manager | - | Pool | |
Regular Service Check-in | - | Monthly | |
Executive Business Reviews | - | Remote |
Personalized service plans available for large deployments
¹ Orbit Pro plans currently available in only to US and select EU customers
* Plus the remainder of the limited warranty period