DTEN’s Commitment to our Customers

DTEN’s Commitment to our Customers


Just like everyone, I am closely monitoring the public health emergency and impact of coronavirus. My paramount concern from the beginning of the crisis has been the safety of our DTEN community of employees, customers, partners and suppliers in China and other affected countries. We are in daily contact with DTENers around the world providing support to our community in every way possible.

As the CEO of DTEN, a video collaboration company for Zoom Rooms, this global health emergency has expanded my view on the importance of our technology. I started DTEN in 2015 to make connecting, communicating and collaborating with each other easy, from anywhere in the world. We purposefully built our company with customers at the center of everything we do. We built a culture that cares about our customers, partners and each other.

Our regional and local municipalities, educational institutions, hospitals, community organizations and businesses are preparing for additional outbreaks and disruptions. Many of these organizations are moving towards having employees work from home and limiting travel, while looking for ways to keep their teams connected and their organizations in operation.

I believe it is my responsibility, as the leader of DTEN, to support those impacted by coronavirus and to help others prepare for possible impacts as the emergency grows. As part of this commitment, I am expanding access to our technology through our Stay Connected program. As the name implies, this new program makes it possible to easily and quickly connect using DTEN video conferencing solutions for Zoom Rooms.

Specifically, our Stay Connected program offers a 30-day free trial of a DTEN all-in-one video conferencing system. Zoom is equally participating, offering a free 30-day Zoom Rooms subscription. The combination enables essential communication and collaboration to continue uninterrupted during this emergency. To find out more or get started, call 1.866.936.3836 or visit DTEN.com/stayconnected.

We will continue to look for ways to support everyone impacted by this crisis, and be grateful to everyone working on the front lines during this emergency.