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Q: What or Who is DTEN?
A: DTEN designs turnkey solutions to simplify collaboration for next-generation workplaces.
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Q: How does DTEN Share technology work?
A: DTEN's technology works with a dedicated Wi-Fi network built into its interface and hardware. This allows for an immediate, secure internet connection void of complex set-up procedures.
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Q: How many dongles can connect to the display simultaneously?
A: One dongle can be used to share content onto the display. However, up to seven additional dongles can be connected simultaneously on standby.
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Q: How many touch points do you support the display?
A: Currently, DTEN provides 10-touchpoint integration.
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Q: Do I need any training to use DTEN software?
A: DTEN's operating system is designed to have an easy-to-use user interface and is highly intuitive. There is a zero learning curve.
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Q: Do you support video conferencing or other collaboration software?
A: Yes, we are technology agnostic and can offer complete support for all collaboration software through our optional PC module.
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Q: Which operating system does the display run on?
A: Currently all our displays run on a highly customized Android system. DTEN also provides support for an optional PC module running on Microsoft Windows.
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Q: Where can I download the latest software for DTEN?
DTEN? here is no driver required for DTEN. We provide free, automatic updates for the displays.
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Q: Are any wires required for the display?
A: Only a power cable is required for the display. A mobile stand can be implemented for more mobility.
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Q: What type of glass are the displays made of?
A: We use Samsung Grade A and LG glasses for DTEN's products.
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Q: Where do you ship your units from?
A: Our warehouse is located in California, and our distributors are located globally.
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Q: Do you have any safety certifications for your product?
A: Yes, we have CE, FCC, and cTUVus certifications. We are FCC Class B, which is good for both residential and office spaces and also have our products declared under RoHS.
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Q: What are the resolutions of the displays?
A: The 55" and 70" offers 1080P resolution, and the 84" offers 4K resolution.
