How to Use Technology to Engage your Workplace


09 Aug 2016How to Use Technology to Engage your Workplace

The productivity tools available for digital workplaces are growing fast. There's already communications tools (email, audio conferencing, instant messaging and telepresence) and collaboration solutions like messaging, file sharing, mobile and cloud apps. In our work with leading organizations around the world, we find leaders who are worried about an increasingly recognized issue that has a  bottom-line impact: employee engagement. A study by Gallup showed that worldwide, 87 percent of employed people are “not engaged” or “actively disengaged” at work, which means that they’re emotionally disconnected from their workplaces and thus less likely to be productive. Sometimes these disengaged employees are outright toxic to the organization. The cost is high for countries as well as companies. In the United States alone, Gallup estimates that the cost of disengaged employees could be between $450—$550 billion per year. In Germany, that cost is estimated at 100 billion euros per year. Boosting engagement demands enterprises foster a sense of belonging and ownership among staff – they must even open up channels to enable employees to contribute to the development of future digital processes. The top priority for building engagement is to give employees information they need to succeed in their jobs, and ensure they know where to find additional resources. The type of organization, job and level of employee will dictate the most effective channel to meet your needs. As technology has become cheaper — partly driven by cloud-based hosted data — more operational departments want to place more of what they do onto a digital workplace. From marketing, customer services, corporate affairs to product development, all increasingly want to use technology to create more accessible networks between colleagues, host and make their tools more accessible, and find better ways to share knowledge with one another — all increasing their impact on the bottom line and towards their business’s strategy. But this cannot happen in yesterday’s office. What’s needed today is an office renaissance. This means reimagining the workplace and creating places where employees choose to work—not because they have to but because they want to.